Panic Button for Mental Health Facilities can Help Combat Violence

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With the increasing numbers of workplace violence in mental health facilities, it’s no shock that psychiatric nurses and related staff are looking for a better answer to combat workplace violence. There are almost as many violent injuries in the healthcare industry as there are in all other sectors combined. Nearly a quarter of all nurses have experienced some form of an attack in the past year, with healthcare workers only making up 9 percent of the American workforce, this number is staggering.

Why Use a Computer Panic Button for Mental Health Facilities?

Due to the rapid nature of mental health facilities, it is essential for every employee, patient, and guest to feel protected. According to OSHA in 2013, 80% of serious violent incidents reported in healthcare settings were caused by interactions with patients. Being that mental health workers usually work closely with doctors, patients and families, possessing the ability to communicate rapidly between other colleagues is a vital key to safety.

A fatal incident took place in Munhall, Pennsylvania, a former patient of the Turtle Creek Valley Mental Health facility stabbed several individuals in the building. A local SWAT team successfully intervened when the assailant turned a knife and handgun toward the officers. With our software, and 911 platform integration capabilities, emergency personnel would know the moment a high alert has been raised. E911 integration will eliminate the middleman while contacting the authorities, saving valuable seconds in police dispatch time when it matters the most.

Though every need for a panic button is not vital, there are many casual scenarios where a panic button system would be a useful add-on — for example, a nurse requiring urgent assistance with a patient. With the CRS Notify panic button, all parties allied to the network would be instantly made aware that there is an employee needing assistance.

How to Avoid Workplace Violence in Mental Health Facilities

21% of registered nurses and nursing students reported being physically assaulted in 2013, since then this number has progressed. During the last year, almost every nurse (88.6%) experienced verbal violence, and more than half (56.1%) suffered physical abuse.

Integrating the right procedures, as well as safety and security products within your facility, are a few ways to stay proactive against workplace violence. Report any workplace violence you may have seen or encountered as under-reporting hinders violence prevention. Many times, mental health professionals will not report workplace violence because “it’s part of the job.”

In September 2014, California Governor Jerry Brown signed SB-1299, which tells the Cal/OSHA Standards Board to adopt standards that require specific healthcare facilities to foster a workplace violence program. Up until the signing, there were no states that had passed such legislation. To date, no federal regulation protects healthcare workers from the ramifications of workplace violence.

Incident Response Plan

An incident response plan is a course of action that is executed after a security breach of any kind. The point of an incident response plan is to cut down the damage an recovery time of the security breach as well as protect your reputation as a business, revenue, and information. It is obligatory to have a solid plan intact for these set of circumstances.


Selecting the right system for your facility can be overwhelming with the number of options available. CRS Notify offers a simple panic button software that has the choice of high and low-level alerts, as well as the ability to contact 911 via E911 integration directly. Response time from the authorities would be decreased tremendously, leaving you with a peace of mind that help will be there promptly.

Still Unsure About a Panic Button System?

Contact us for more information to make the best decision for your panic button system. or 800-533-7201 M-F 8-5 pm CST