One often overlooked occupation for workplace violence is the post office. Strong emotions during difficult times are not uncommon occurrences to be seen in the post office. For this reason, it is essential for a silent notification system for the post office to supplement any incident response plan in a post office.
Why Use a Silent Notification System for the Post Office?
The reason for this is two-fold. First off, the post office can have many people working in one place, or they could have just a few. Either way, the threat of workplace violence is paramount in this kind of situation, whether it is a co-worker dispute or an active gunman making their way into the building.
Another reason to use a silent notification system for the post office is in case of imminent danger to staff and clients. The post office is not the place anyone wants to be for a long period of time. They cannot always predict how customers will react to different situations. A silent notification system from CRS Notify would be an excellent addition to a post office for this very reason.
There have been a few violent incidents in post offices, but the incident that coined “going postal” occurred on August 20, 1986. Phillip Sherill, 44, of Edmond, Oklahoma, entered the Edmond Post Office and opened fire. The assailant was a postal relief worker and had been reprimanded for his behavior the day before. Reports state that he sought out two particular supervisors. 15 people (including the assailant) were killed in the attack.
The CRS Notify silent notification system for the post office is directly connected to 911 via E911 platform integration. In other words, police are alerted immediately in the event of an alert being raised. This cuts down on the response time when seconds matter the most in an emergency.
What is the Benefit of a Silent Notification System for the Post Office?
One reason a silent notification system for post offices would be useful would be to contact others within a short distance. Perhaps a postal employee feels uneasy about an unruly client on the phone. The employee could raise a low alert, letting colleagues know of the incident as it unfolds.
Another reason a silent notification system for post offices would be useful would be in the case of imminent danger to staff. A high alert should only be raised if it is safe to do so. Again, the E911 platform integration dramatically cuts down on the response time when seconds matter the most.
How to Keep Safe While Working at the Post Office
Strong emotions and difficult times are unfortunately the norm for postal employees. Because employees cannot always predict how people will react, they should have a plan in place on how to handle the tough situations.
An incident response plan should also be in place. What should staff do in case of a threat over the phone? Should they raise a low alert, alerting a supervisor to the situation? Or should they keep up with a list of these situations? What about in case of an active gunman? Should the post office staff shelter in place, or should they make their way out the door?
A silent notification system from CRS Notify would definitely help in this kind of situation, but it is useless if the staff does not know how or when to use it! For this reason, the panic button would be an excellent supplement to any kind of incident response plan.
In conclusion, a silent notification system for the post office is an excellent addition to any incident response plan. The E911 platform integration dramatically cuts down on response time during an emergency when seconds matter the most. The CRS Notify silent notification system for the post office will help anyone who works in a post office feel safe while doing their everyday job.
Still Unsure About a Silent Notification System?
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